Privacy Policy

1. Information we collect

MarketIA (“we”, “our”) collects the following information when you use our platform:

• Account information: name, email, and profile data provided through your authentication provider (Clerk).
• Social media data: when you connect your Facebook or Instagram accounts, we access your pages' information, posts, and metrics according to the permissions you grant.
• Generated content: text, images, and other content you create using our platform.
• Usage data: information about how you interact with the platform to improve our services.

2. How we use your information

• Provide and maintain our AI marketing services.
• Connect and manage your social media accounts.
• Generate personalized content and analytics for your brand.
• Improve and personalize your experience on the platform.
• Communicate with you about service updates.

3. Facebook and Instagram data

When you connect your Facebook or Instagram account, we access only the data necessary to provide our services, according to the permissions you grant:

• Basic information about your profile and pages.
• Posts and content from your managed pages.
• Metrics and insights from your accounts.

We do not sell or share your social media data with third parties. You can revoke access at any time from your account settings.

4. Storage and security

Your data is stored securely using encryption in transit and at rest. Social media access tokens are stored encrypted with AES-256-GCM.

5. Data retention

We retain your data as long as you maintain an active account. When you delete your account, we erase all your personal information and social media data within 30 days.

6. Your rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Revoke access to your social media accounts.
• Export your data in a readable format.

7. Contact

If you have questions about this policy, contact us at: contacto@trymarketia.com